Have a cup of coffee on us

and see how your peers are leveraging pCare’s Patient Engagement Platform in new and engaging ways in our Cup of Joe Best in Class Webinar Series. Successful clients will present case studies and experiences you can adapt for your own use to ensure you are getting the most out of your patient engagement investments.

We’ll send a $10 Starbucks® gift card

to the first 50 people who register AND attend the webinar.

Featured Webinar

“What Is Your Why?”

Using Patient Feedback to Hardwire Best-Practices and Improve Communication and Care Coordination

December 8, 2021  |  2pm ET

Innovative leaders from VA Nebraska-Western Iowa Health Care System join pCare to share how they developed a strategy to improve core Consumer Assessment of Healthcare Providers & Systems (CAHPS) domains. They will discuss how building interdisciplinary teams, defining attributable effects, and applying evidence-based tactics improved communication and care coordination across their healthcare system.

Two key questions that drove insightful feedback from patients will also be revealed.

U.S. Department of Veterans Affairs

Your PresenterS

Lori Jensen, MSW, LISCW
Chief Experience Officer @ VA Nebraska-Western Iowa Health Care System In addition to being Chief Experience Officer, Lori is also the manager for the Patient Advocate Program at VA Nebraska-Western Iowa Health Care System (NWIHCS). Lori says cooking is her love language, she enjoys camping, and most of all she LOVES spending time with her five grandchildren.
Barbara Ilhan Carlson
Barbara Ihnen-Carlson, MSN, RN-BC, CPHQ
Nurse Quality Generalist @ VA Nebraska-Western Iowa Health Care System Barbara enjoys long motorcycle rides, any setting overlooking a body of water, and most recently she is learning to wakeboard. Lori and Barbara are praised by leadership for being tenacious and passionate to develop and spread evidence-based strategies to improve medical excellence and compassionate care for the veterans they serve.

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UPCOMING WEBINARS

December 8, 2021 |  2:00pm ET

Learn how a Patient Experience and Quality Management partnership developed a strategy to improve core Consumer Assessment of Healthcare Providers & Systems (CAHPS) domains of Communication and Care Coordination across the healthcare system.

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