Have a cup of coffee on us
and see how your peers are leveraging pCare’s Patient Engagement Platform in new and engaging ways in our Cup of Joe Best in Class Webinar Series. Successful clients will present case studies and experiences you can adapt for your own use to ensure you are getting the most out of your patient engagement investments.
We’ll send a $10 Starbucks gift card
to the first 50 people who register AND attend the webinar.
Capturing Real-Time Patient Experience Data in a No-Touch Format
By strategically placing posters with QR codes throughout the waiting area of the COVID vaccine clinic, the Minneapolis VA was able to capture insights from over 3,000 Veterans and family members. Data captured on how Veterans learned about vaccine availability and the vaccine experience was used to improve delivery and efficiency in real time.
the presentation will discuss:
- How to obtain real-time patient experience data without relying on paper OR staff.
- Engaging team members around key experience metrics to drive change
- Strategies for adjusting outreach and operations based on real-time feedback
Megan Daman, MA, APRN
Health Promotion/Disease Prevention Program Manager
Minneapolis VA Healthcare System
Megan Daman, MA, APRN is the Health Promotion and Disease Prevention Program Manager for the Minneapolis VA Health Care System. Minneapolis VA is accountable for 100,000 Veterans throughout Minnesota and northwestern Wisconsin, where care is delivered at 14 locations. Megan has been a Registered Nurse in large academic health systems for over 20 years, and worked with teams on Patient Experience strategy for over 10 years.
More webinars coming soon!